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Recall Process

#2 Investigations

NHTSA conducts an investigation from reported complaints.

A. SCREENING

NHTSA reviews filed complaints from vehicle owners and other information related to alleged defects to decide whether to open an investigation.

B. ANALYSIS

NHTSA conducts an analysis of any petitions calling for defect investigations. If the petition is denied, the reasons for the denial are published in the Federal Register.

C. INVESTIGATION

NHTSA opens an investigation of alleged safety defects. It is closed when they notify the manufacturer of recall recommendations or they don’t identify a safety-related defect.

D. RECALL MANAGEMENT

NHTSA reviews filed complaints from vehicle owners and other information related to alleged defects to decide whether to open an investigation.

Our Safety Partners

  • Geico Philanthropic Foundation

  • The Florida Transportation Builders' Association, Inc.

  • FDOT, The Florida Department of Transportation, regulates public transportation in Florida.

  • Florida Highway Safety and Motor Vehicles, a cabinet agency of the Florida government

  • The Allstate Foundation creates prosperous communities to fulfill hopes and dreams.

  • Health Care District of Palm Beach County

  • National Highway Traffic Safety Administration; United States Department of Transportation

  • Enterprise Holdings private foundation, giving back to communities.

  • Interactive car driving simulator.

  • HNTB Corporation is an architecture, civil engineering consulting and construction management firm.

  • A global infrastructure advisory firm providing practical solutions.

  • Road construction company in Miami-Dade County, Florida.

  • Volkert: Engineering, environmental consulting, program management, and construction services.

  • TranSystems provides engineering and architectural planning, design and construction solutions.

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